1. Introduction & Scope
WMC Casino operates the wmccasino.org website and its associated mobile applications. This Privacy Policy ("Policy") explains what information we collect when you use our services, how that information is used and protected, and what rights you have.
Wmc casino believes that transparency and trustworthiness are the foundation of a lasting relationship. We are committed to being fully open about how we collect and handle your data.
This Policy applies to all users of our platform — whether registered members or visitors. Continued use of our services constitutes your acceptance of this Privacy Policy.
This Policy is drafted in accordance with international data protection standards and is updated as needed to meet legal obligations.
2. What Information We Collect
Wmc casino only collects information that is necessary to provide our services. We never ask for unnecessary or excessive personal data.
A) Information you provide directly:
- Full Name (as per National ID)
- Email Address & Mobile Number
- Date of Birth (for age verification)
- Home Address & District
- Payment Method Details (bKash/Nagad/Rocket Number)
- Copies of documents submitted for KYC verification
B) Automatically Collected Information:
- IP Address & Device Type
- Browser Type & Operating System
- Page Visit Time & Duration
- Click & Navigation Patterns
- Transaction History & Gaming Activity
- App usage data (from mobile app)
C) Information Received from Third Parties:
- Transaction Verification Data from Payment Gateways
- Verification Data from Fraud Prevention Services
- If you use social login, relevant profile information will be collected
We never collect and have no need for your full bank card number, PIN, or password.
3. How We Use Your Information
Collected data is used only for specific and legitimate purposes. Information you provide at wmc casino is used for the following reasons:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Mobile Number | Contract Performance |
| KYC & Age Verification | Date of Birth, ID Document | Legal Obligations |
| Payment Processing | Payment Information, Transactions | Contract Performance |
| Customer Support | Contact Information | Legitimate Interests |
| Fraud Prevention | IP, Device, Transactions | Legitimate Interests |
| Marketing & Promotions | Email, Preferences | Consent |
| Service Improvement | Usage Patterns | Legitimate Interests |
If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time from your account settings.
5. Cookies & Tracking Technologies
Wmc casino uses cookies and similar technologies on its website. Cookies are small data files stored on your device that help us improve our services.
Cookie Types:
- Essential Cookies: For login sessions, security, and core functionality — disabling these will prevent the site from working properly
- Performance Cookies: To Collect Page Load Speed and Usage Statistics
- Functionality Cookies: For language preferences, theme, and personalization
- Marketing Cookies: To Show Relevant Ads & Promotions (Consent Required)
You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.
6. Data Security Measures
Wmc casino follows the highest industry standards to keep your data secure. Our security infrastructure is regularly verified through independent third-party audits.
Our Security Measures:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL
- Data Encryption: Sensitive data is stored encrypted on our servers
- Two-Factor Authentication (2FA): An extra layer of security at login
- Firewall & DDoS Protection: Protection Against Cyber Attacks
- Regular Security Audits: Penetration Testing at Least Twice a Year
- Access Controls: Only authorized personnel may access data on a need-to-know basis
No one can guarantee 100% security on the internet. However, we take every possible measure to protect your data. If you notice any suspicious activity, please inform us immediately.
7. Data Retention Period
Wmc casino does not retain your data longer than required. Retention periods depend on the type of data and applicable legal requirements.
Data Retention Guidelines:
- Account Information: Up to 5 years after account closure
- Financial Transactions: 7 years as required by legal obligations
- KYC Documents: 5 years after account closure
- Gaming Logs: 3 Years
- Marketing Data: Deleted immediately upon withdrawal of consent
- Cookie Data: Session cookies are immediate; others last up to 90 days
Once the defined retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
8. Your Data Rights
As a wmc casino user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.
Right to Access Your Data
You can request to know what information we hold about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You can request a copy of your data in a readable, portable format.
Right to Object
You may object to marketing or profiling at any time.
Contact us to exercise any of your rights. We will respond within a maximum of 30 business days.
9. Protection of Minors' Data
Wmc casino strictly prohibits providing services to anyone under 18. We do not knowingly collect or process data from minors.
- Age Verification Is Mandatory at Registration
- Additional identity verification is carried out in suspicious cases
- Any data found to belong to a minor is deleted immediately
- Parents or guardians who identify an account registered in a minor's name can notify us directly
If you discover that your child has registered on our platform, please contact our support team immediately.
10. Third-Party Services & Links
Wmc casino integrates certain third-party services into its platform to support our operations. Each partner operates under its own privacy policy.
Our Key Partner Categories:
- Payment Gateway: bKash, Nagad, Rocket — receive data solely for transaction processing
- Game Software Providers: Minimum Information Required for Gaming Operations
- Analytics Services: For anonymized user behavior analysis
- Security Services: For Fraud Detection & Prevention
All third-party partners are contractually required to meet our data protection standards. They may not use or share your information for any purpose beyond our instructions.
If any third-party partner violates our standards, we immediately terminate that relationship and notify all affected users.
11. Changes to the Privacy Policy
Wmc casino may update this Privacy Policy from time to time. Reasons for changes may include:
- When New Services or Features Are Launched
- When legal or regulatory requirements change
- When Security Measures Are Upgraded
- When There Are Changes to Business Operations
For significant changes, we will notify you in advance via your registered email or mobile number. For minor changes, only the "Last Updated" date on this page will be revised.
Continued use of wmc casino services after any changes takes effect will be considered your acceptance of the updated policy.
12. Contact & Complaints
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:
- Email: [email protected]
- Subject: Send us a message with "Privacy Request"
- Response Time: Up to 30 business days
- Live Chat: Available on the 24/7 Support page
We take every privacy-related request seriously and are committed to resolving it within the specified timeframe.
The Pillars of Data Protection at wmc casino
256-Bit Encryption
All your data is protected with bank-grade SSL encryption. Third parties can never access or read your information.
Data Minimization
Wmc casino only collects information that is essential to delivering our services. We never ask for personal data that isn't necessary.
Full Control in Your Hands
Cancel your marketing subscription or request data deletion at any time from your account settings.
Regular Security Audits
Our systems are tested by independent security experts at least twice a year.
Transparent Data Use
How your data is used is always clear. It is never used for any hidden purpose.
Dedicated Support
For any privacy-related questions, our expert team is available 24/7.
Enjoy wmc casino Safely
Enjoy the best gaming experience at wmc casino with your privacy fully protected. Join now and play with complete peace of mind.